Merits of Using Video Conference.
What can be seen in picture is more worth than words. Video conference is much better than telephone call in most cases. For instance, one may need to show demonstration of a new product in the market to international sales team, or resolve an issue with customers who need sharing data. Honestly, one who is able to see the demonstrations is more convinced since the demos are effective and more meaningful as it can be contrasted to the verbal demonstration made during an audio conference. Described below are some of the key advantages of using video conference with regards to conversation to analysts, customers and value-added resellers.
It saves on travelling cost. The idea of being in many places at the same time without leaving the workplace is the new idea and a driver to business productivity. No one can be replaced when they have face to face conversation with their customers, partners or colleges. Besides, video conferencing has added advantage of its availability, huge leap in quality and easy to use. Video conferencing save in cost as it is way cheaper as compared to the cost incurred during the annual trips, together with the associated costs.
Productivity among team members and customers is also increased. In today’s market, global businesses have the habit of having their branch offices in many parts of the country, even internationally. Emails, instant messages, and phone calls are the traditional method of communication in these offices. Because face to face communication is absent between these individuals, misunderstanding can occur, or even worse, lost or nonexistent communication. With the help of video conference, these people are likely to focus on the topic of discussion hence improving productivity.
Encourages good communication and relations. During videoconferencing, it is easy to read the body language and facial expression on the participants, making faster and more efficient collaboration. These important aspects of communication can be lost when verbal phone calls are employed. There is a feeling of attachment to the employees when their manager uses a video conference to communicate to them. With the home comfort or that from the office desktop, one can easily get things done, that would require time-consuming and expensive travels.
It has an added advantage to rivals. When coming up with a new product in the market, there is no need to become second. Video conferencing helps businesses to have an added advantage. More informed are teams who use video conferencing, as it is faster. It reduces the time needed to introduce a new product in the market. Support department develop a more personal relationship with their customers when they use video conference.